The default username on a new install will be "supervisor" there is no password by default.
To email a certificate we would recommend printing the certificate as a PDF and then emailing the PDF. If you do not have a PDF printer it is possible to download free PDF printers from the internet.
If PowerSuite is installed you can find the version number by going to Help and then About.
A pairing guide can be downloaded from the following links:
A download guide for the MFT1730 can obtained from the following download link.
A download guide for the PAT400 series can be downloaded from here.
There may be a few reasons for your PAT4 not downloading, these include:
There are two ways you can create a certificate, you can either use the Certificate Wizard or use ‘Certificate Manager’ to select your certificate type and template.
An NICEIC A1 Certificate abbreviation reference list can be downloaded from the following link
With the PowerSuite software navigate to ‘Settings’ then ‘Preferences’ and click ‘Browse’ to search for your company logo.
There are four main builds of the PowerSuite software, click the following link to download a datasheet which contains information on each version.
What version of PowerSuite do I need?
In order to edit a contact simply right click the contact and select ‘edit company’, ‘edit client’, or ‘edit location’.
CSV viewer is a programme built into Download Manager that is used to view your downloaded results. If you do not use CSV files for anything else other than downloading from your tester then we would suggest saying ‘Yes’ to this prompt.
Unfortunately the Megger PowerSuite software is not compatible with Apple Mac products.
This error is usually caused by user permissions. Make sure you are logged in as an administrator if this is the first time installing the software. If you have been able to use the software in the past then it’s possible your user permissions have been changed.
The cause of this error is usually down to PowerSuite still running in the background or a third party piece of software blocking the installation.
To add a password to your PowerSuite software navigate to ‘Settings’ then ‘Preferences’ and under the Security section select your User ID, you can then adjust your user level and add a password.
Yes, if you navigate to ‘Settings’ then ‘Preferences’, under the security section of the general tab you can add new users, change their user level and assign a password if required.
In order to change your next certificate numbers go to ‘Settings’ then ‘Preferences’ followed by selecting the ‘Certificate Manager’ tab. Here you can set the next certificate number for all your certificates.
To create a backup of your database you will need to copy and paste your ‘Data’ folder. This can be found in one of the following locations depending on OS:
C:\Documents and Settings\All Users\Documents\Megger Limited\PowerSuite Professional
Windows Vista, 7 and 8:
C:\Users\Public\Documents\Megger Limited\PowerSuite Professional
There are a few places where you can find your PowerSuite serial number, they are:
C:\Program Files (x86)\Megger Limited\ PowerSuite Professional
An upload guide can be found by clicking the following link
A download guide can be found by clicking the following link